Buying and selling grow your shop, so that's where your time should go. Purser sets up everything behind the stream with you, from Seller Center to shipping to profit after fees, then teaches your team to run it.
Built by an operator who ran a TikTok Shop's back end day to day. Now taking our first pilot shops.
Buying and selling are your highest-leverage work. The back end matters just as much to keeping the shop alive, so we build it with your team and set it up to run without eating your hours.
Finding product, pricing it, and going live. The work only you can do.
"Once you see how much the back end matters, you'll want it done right. That doesn't mean you should be the one doing it."
Not just shipping. Every part of the back end that keeps a TikTok Shop healthy and profitable. We build each one with you, show your team how to run it, and check in until they do.
Business info, payouts, logins, return policy, shipping settings and staff access, set right from day one.
Your label tool, packaging and pickup set up, plus a step-by-step routine your team follows to stay inside TikTok's 2-business-day window.
What TikTok scores you on and the daily checks that keep late dispatch, cancellations and tracking clean.
Ready-to-send replies for shop chat, refunds, reviews and appeals, and a routine for answering every chat within 24 hours.
A tracking system that matches the shelf, plus SKU-tagged bags so every sale on stream is easy to find.
A workbook that tracks every fee, label and supply cost, so you know what each stream actually made.
Back wall, lights, phone stand, inventory layout and live listings, plus coaching on running a better show.
Every system comes with the routine, the templates and the training to run it.
ApplyMost TikTok Shop agencies supply hosts, studios and ads on a monthly retainer or a share of your sales. That works, until you stop paying. Purser builds the back end inside your shop so it keeps running after we're gone.
| Question | Typical agency | Purser |
|---|---|---|
| Who does the work | Their hosts and staff | Your team, trained by us |
| What they focus on | Content, hosts, ads | Everything behind the stream |
| How you pay | Retainer or share of sales, extras often billed separately | Free pilot, then fixed plans |
| What you own after | Access while you pay | Your systems, playbook and routines |
| When it ends | It stops | Your team keeps running it |
You already have the audience and the product. TikTok's rules, scoring and payouts work differently. We set it up the TikTok way from the start.
A brand-new shop or one that's sat idle for months. We check every setting, reset what's stale and get you live fast.
Card shops, sneaker stores and boutiques with inventory and a following. We build the online side from setup to first stream.
These cost money without anyone noticing, and some of them can cost you the account. We cross them off one by one.
This is the after-stream routine we build with you and teach your team to run, from the last order to the morning check.
The streamer wraps. Anything to pass on, like a numbering mistake or a return request, gets noted now.
About an hour after the last order. Orders synced, labels bought at the cheapest rate, packing slips out.
Every slip matched to its label and item. One label per package, no tracking number used twice.
Account health, buyer messages and refund requests handled. Yesterday's packages confirmed scanned.
Every order moving inside TikTok's shipping window, so your Late Dispatch Rate stays low.
We're not a hired operator you'll depend on forever. We build the systems with you and teach them until your team runs them without us. You keep running the shop the whole time.
You earn it when your shop hits the goal we set together and your team runs the system without us. It's earned, not bought.
Dormant before we started. Logins, finances, shipping settings and account health checked and reset.
From restart to the first live stream, set up in person: back wall, lights, SKU-tagged bags.
From the last order to every label printed and every order waiting for pickup.
Before Purser, our founder ran the day-to-day of a TikTok Shop live-selling business: streaming, shipping, customer service, accounting and account health. Purser is the system built doing that work, written down and set up for your shop.
Sourcing and selling were the owner's job. Everything behind the stream was ours. That's the split Purser is built around.
At the end of week six you choose whether to keep going on a paid plan. No obligation.
The playbook, ops workbook and course videos, self-paced.
Starter, plus a setup call, weekly performance calls and message access.
Purser inside your operation as a second operator until it runs without us.
Don't see yours? Message @joinpurser.
No. We set up your label tool, packaging and routine, then teach your team to run it so every order goes out inside TikTok's 2-business-day window.
Not right now. You get ready-to-send replies for shop chat, refunds, reviews and appeals, plus a routine for answering within 24 hours. A done-for-you option may come later as an add-on.
No. Sourcing, selling and content stay yours. We review your costs and margins, coach your streams and share what keeps an account growing.
Yes. TikTok scores your shop, pays out on a different schedule and has its own rules for lives. We set it up the TikTok way from day one.
No. You add Purser as a staff user in Seller Center, and you can remove that access at any time.
One working session a week, plus the tasks we agree on in between. Your team runs the routines; we check in until they can do it without us.
The pilot is free for our first shops. After week six you choose whether to continue on a paid plan, with no obligation. Pricing is announced once pilot results are in.
Fill this in and we'll turn it into a message you can send us. Pilot spots are limited.
@joinpurserjoinpurser@gmail.com